Logging In & Creating a New Site
Can't login (error message or just don't know where to go)
- IF you have already created a site, you can simply go to that site address and if the site is hidden from the public (default for new sites), you will be automatically asked to login. If the site is public already, scroll down to the bottom left of you web page and use the "login" link.
- If you have NOT yet created a site, but you did previously log in, go to https://sites.ucsc.edu/wp-admin/user/
Can't create new site
If you can't create a new site, it is likely because you are either an undergraduate student, a non-UCSC collaborator, or a graduate student with a non-release of information on file. You can change this setting in AIS or contact email@example.com and we'll create a site for you if you need to maintain the non-release of information.
Managing Users (adding users, roles, etc.)
I added a user to my site but they can't see the site
- When adding UCSC users to an existing site, the site administrator must specify their CruzID. The CruzID is the part of the UCSC email address before the @ symbol. (Example: for firstname.lastname@example.org, the CruzID is joesmith)
- Be sure to check your privacy settings "Settings" > "Reading" and make sure that the option chosen under "Site Privacy" allows the user to access the site with their given role. For example, if the option selected is 'Only administrators can visit' then the user must have an administrator role to view the site.
I added a user to my site but they can't update/edit the site
When adding a user to your site, you must select a user role. The default role is 'subscriber' and has very few permissions. To change the role, go to "Users" > "All Users" and edit the record for the particular profile. Information on different permissions associated with roles can be found at http://codex.wordpress.org/Roles_and_Capabilities
- Administrators gain access to change any settings for the site
- Editors gain access to only adding/editing content of the site
Global Site Settings (design, comments, URL, etc.)
Pages, Posts, Media Files
Error Message: The file "exceeds the maximum upload size for this site."
The limit for file uploads is 10MB. Most large files should be optimized for the web so that visitors can view them when accessing your site via a slower connection. Large PDFs can be optimized using using the Acrobat Pro "Save as Other" function. Often the file size is reduced dramatically. Be sure to save with a new file name so you don't lose the original file.
FITC can help optimize large PDF files if you do not have Acrobat Pro. Submit a ticket if you require help in optimizing files. Make sure to mention you are using WordPress and the nature and size of the large file you need hosted.
Large images can be optimized using any number of photo editing applications including those that come bundled with Mac and Windows as well as various free online editors like pixlr.com. Be sure to save with a new file name so you don't lose the original file.
- Using OEmbed. If the website provides it, you can paste the URL of the page on its own line in the editor. One service that supports this is YouTube. For example, to show this video, place that URL on a line of its own where you want it. Your post/page would then look like:
bla bla bla bla
bla bla bla
WordPress will automatically change that link into an embed.
This will work in headers and other places, too.
Note for YouTube: do not use the "short" link (that is, the one with "youtu.be" in the URL) or it won't work.
- Using embed shortcodes. You can also put your link between [embed][/embed]. For example:
bla bla bla
bla bla bla
Not all sites are allowed to be embedded. Here is a list that works.
If you cannot use one of the two methods above (or your site is not on the list linked above), you will not be able to embed the media. You must link to it instead.