Getting Help

There are several ways of getting help with WordPress.  Also see Service FAQs and Troubleshooting.

Getting Started Videos

Two getting started videos walk you through registering, creating a site, setting privacy options, altering the look and feel of your site, creating new pages, adding users, and more.  Look for these videos in early February 2015.

Short Function-Specific Videos

There are short support videos available that will provide basic WordPress training to new users. See "Video Tutorials" in your left navigation menu after creating your first site. Many of the videos are also available on pages throughout this site.

Online Self-Help

This website provides a wealth of instruction as well as links out to more detailed instructions for various functions.  See right column for topics.

Individual Help for Faculty

The Faculty Instructional Technology Center (FITC) provides support for faculty and for other editors working on a faculty site. Get help from FITC in the following ways:

  • Visit the FITC office in McHenry Library
  • Submit an ITRequest ticket using the "Web Services" > "Faculty WordPress"
  • Send an email to
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